Routine appointments are available from 8.30 - 11.30am and 3.00 - 5.00pm daily. Click on our Opening Hours to see our additional late evening clinics.
Please contact Reception to make an appointment by telephone or pop into the surgery and talk to one of our receptionists. In order to help you best our reception staff need to know whether you have an urgent or ongoing medical condition. Please give a full description of your symptoms to the receptionist so that we can help you efficiently.
Urgent Medical Condition
We operate a triage system if you are unwell and need to see a clinician on the same day. When you call the surgery one of our receptionists will ask you for some details, please give as much information as possible as this will ensure that your call is dealt with in the most appropriate manner. A clinician will telephone you back to discuss your symptoms. If you give us a mobile number check that you are in area where there is a good signal so that we can get through. You may then be asked to come to the surgery. The clinician may want to get some blood or urine tests organised before seeing you or may be able to issue you with a prescription which can be collected from the surgery. Occasionally, you may be asked to phone 999 or to go directly to Accident and Emergency.
Appointments can be booked in advance if you wish to make a routine appointment. If you have a chronic disease such as diabetes or arthritis, or indeed have multiple conditions, it is better to see the same clinician where possible, even if it means waiting a little longer. We will do our utmost to make sure you see the same clinician where possible if you problem in an ongoing one. In order for us to place you with the most appropriate clinician it is very important that you answer all the receptionist’s questions about your condition when you telephone to make an appointment.
For appointments with the nurse, please book in advance. Please note nursing staff can deal with the following:
- Blood Pressure
- Asthma Checks and Diabetic Checks
- Baby Immunisations
- Travel Advice
- Simple Medication Review
- Routine Smears
- Dietary Advice
- Well Person Clinic
- Heart Disease Prevention
- Smoking Cessation