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Confidentiality

filesThe practice complies with Data Protection and Access to Medical Records legislation. Identifiable information about you will be shared with others in the following circumstances:

  • To provide further medical treatment for you e.g. from district nurses and hospital services.
  • To help you get other services e.g. from the social work department. This requires your consent.
  • When we have a duty to others e.g. in child protection cases anonymised patient information will also be used at local and national level to help the Health Board and Government plan services e.g. for diabetic care.

If you do not wish anonymous information about you to be used in such a way, please let us know.

Reception and administration staff require access to your medical records in order to do their jobs. These members of staff are bound by the same rules of confidentiality as the medical staff.


Freedom of Information

The ICO has published a new Model Publication Scheme that all public authorities are required to adopt.

Model Publication Scheme - further information

Noticeboard

Care Data

The roll-out of NHS England’s patient data sharing scheme is to delayed until the autumn. This is to allow time for a clearer explanation of the scheme. You can read more about Care Data and if you would like to opt out of the scheme you will need to complete the opt-out form. Please return this to the surgery.  

Repeat Prescriptions

Repeats prescriptions can be requested by filling out our online form. First you will need to get a unique user name and password from Reception. For more details click here.



Booking Appointments

We have a team of specialist doctors and nurses at the practice. Please give a description of your symptoms to the receptionist so that we can help you more efficiently. 


Cancelling Appointment
If you need to cancel your appointment please remember to let us know by telephone or use the cancel form.  


 
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