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Noticeboard

Care Data

The roll-out of NHS England’s patient data sharing scheme is to delayed until the autumn. This is to allow time for a clearer explanation of the scheme. You can read more about Care Data and if you would like to opt out of the scheme you will need to complete the opt-out form. Please return this to the surgery.  

Repeat Prescriptions

Repeats prescriptions can be requested by filling out our online form. First you will need to get a unique user name and password from Reception. For more details click here.



Booking Appointments

We have a team of specialist doctors and nurses at the practice. Please give a description of your symptoms to the receptionist so that we can help you more efficiently. 


Cancelling Appointment
If you need to cancel your appointment please remember to let us know by telephone or use the cancel form.  


Practice Charter

We aim to provide the best possible service to our patients and hope you will feel that we achieve our aim.

Study_booksThe care of your health is a partnership between yourself and the primary health care team. The success of that partnership depends on an understanding of each other's needs and co-operation between us.

Our responsibility to you

  • You will be greeted courteously.
  • You have the right to confidentiality.
  • You have the right to see your medical records subject to the limitations of the law.
  • You will be seen the same day if your problem is urgent.
  • You will be seen by your own doctor whenever possible.
  • You will be informed if there will be a delay of more than 30 minutes for your appointment.
  • You will be referred to a consultant when your GP thinks it necessary.
  • Your suggestions and comments about the services offered will be considered sympathetically and any complaint dealt with quickly.

Your responsibility to us

  • Please treat all surgery staff with due respect - we are all just doing our job.
  • Do not ask for information about anyone other than yourself.
  • Tell us of any change of name or address, so that our records are accurate.
  • Only request an urgent appointment if appropriate. Home visits should only be requested if you are really too ill to attend surgery, and night visits should be for emergencies only - the doctor on call will be at work as usual the next day.
  • Please cancel your appointment ASAP if you are unable to attend.
  • Please be punctual, but please be prepared to wait if your own consultation is delayed by an unexpected emergency.
  • Please allow sufficient time for your consultant's letter or test results to reach us.
  • You will be advised of the usual length of time to wait.
  • Please attend for your repeat prescription review, when asked, before your next prescription is due.
  • Do let us know whenever you feel we have not met our responsibility to you.
  • We would, of course, also be pleased to hear when you feel praise is due.
 
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